eCommerce
Conversational shopping experiences with measurable ROI.
Book a DemoCapabilities
Evaluation features tailored for eCommerce workflows
Personalization metrics
Evaluate how effectively agents leverage catalog metadata and user signals. Test different recommendation strategies to discover which boosts average order value without feeling intrusive.
Internationalization
Test performance across languages, currencies, and regional catalogs. Continuous evaluation ensures that localized experiences stay accurate as catalogs change seasonally.
A/B testing harness
Compare multiple agent versions or prompts to quantify which drives higher cart value. Experiment safely in sandboxed environments before rolling out to live traffic.
Key Use Cases
Popular ways eCommerce teams apply Vecta
Shopping assistant chatbots
Evaluate conversational guides that help users compare products and discover add-ons. Metrics show how effectively the bot nudges browsers toward checkout.
Dynamic FAQ generation
Benchmark answer bots that leverage manuals and policies to resolve post-purchase questions. Vecta confirms that every answer references current policy text to reduce returns and chargebacks.
Returns and warranty guidance
Ensure systems handle complex policies accurately to reduce support load and refunds. Evaluations include edge cases like international shipping or bundle purchases.
Ready to explore eCommerce with Vecta?
Guide shoppers to the right products while maximizing conversion and satisfaction. Vecta helps retail teams tune assistants that feel like seasoned store associates at global scale. Detailed attribution shows exactly how conversational journeys translate into revenue.